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Consumer Rights

Experienced Attorneys Who Protect Consumers Throughout Central Florida

Holding creditors accountable

Abusive collection techniques may be more than awful — they are often downright illegal. These collection agencies have no interest in you as a consumer and do not care about what you may be going through in your life. Debt collectors make a lot of money — but only when they collect. Debt collectors need to follow the law — but many resort to dishonest and illegal ways to collect your money.

At the Tischhauser Law Group, we protect you against businesses and creditors who use unfair or corrupt practices to take advantage of consumers and the public. With focused knowledge of consumer and debtor rights, attorneys Mark Tischhauser and Rick Peck help, you put an end to the harassment.

The Fair Debt Collection Practices Act & the Florida Consumer Collection Practices Act

The U.S. government enacted the Fair Debt Collection Practices Act (FDCPA) to eliminate abusive and deceptive practices in the collection of consumer debts. Under the FDCPA, some of the things debt collectors cannot do include:

  • Threaten you with violence
  • Use obscene or profane language
  • Call you repeatedly to annoy you
  • Claim you owe more money than you do
  • Send you a document designed to look like it comes from a court or government agency when it doesn’t
  • Collect fees or interests not authorized by law or contract
  • Pretend to be law enforcement officers or court officials
  • Use a false name
  • Illegally take your property
  • Say you’ll be arrested
  • Call you after 9pm or before 8am

  Florida’s debt collection statute, the Florida Consumer Collection Practices Act (FCCPA), not only governs the conduct of debt collectors, but also provides additional protection to you as a consumer in that the FCCPA also applies to the consumer debt collection conduct of collectors and other types of entities which may not be subject to the Federal FDCPA including:

  • Credit Card Companies
  • Auto Finance Companies
  • Check Cashing and Cash Advance Companies
  • Cell PHone Companies
  • Mortgage Companies
  • Cable Companies
  • Home Alarm Companies
  • Landlords/Apartment Management Companies

Your right to sue

You have state and federal laws on your side. Contact an attorney as soon as you have been served with a lawsuit, or as soon as you get that first harassing phone call. The sooner you contact the Tischhauser Law Group, the quicker we come up with strategies to strengthen your case. We guide you in evidence collection: saving messages, letters and voicemails, and taking detailed notes of all the conversations you have with the collection agency can help us build your case. You can also speak to us about the possibility of recording your phone calls. The more documentation and evidence you provide, the stronger your case.

Contact a hardworking attorney devoted to protecting consumers

We have protected consumers throughout Central Florida for more than 20 years. Call the Tischhauser Law Group for reliable legal services and for your free consultation at 813-666-8502, or contact us online. We are conveniently located near the Tampa Airport and International Plaza.

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  • Our Office
    • Tampa Office
      6301 Memorial Highway
      Suite 203
      Tampa, Florida 33615
      Phone: 813-666-8502
      Fax: 813-243-9234
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    • "Thanks for your time, and help I don't take favors lightly. Your Friend,"  -David V.

    • "Thank you for all you have done for me. You and your staff made my case way and worry free. Plus you were always there when I had to ask!"  -From: Sara M.

    • "Dear Mark Tischhauser & Staff I wish to extend my thanks to you all, for making the whole incident a more endurable experience. Also commendable, is the diligence and compassion shown by all of you in resolving the case."  -From: Darlene M. Wright.